a. Select the Interested Catalog and Click on ADD TO CART and follow the Steps.
b. Select the Interested catalog and Whatsapp Us on +91-7622079797 or email us on [email protected] .
2. How we accept the payment
a. Bank Transfer(IMPS, NEFT,RTGS) (PLEASE NOTE: BANK TRANSFER ONLY IN BANK ACCOUNTS LISTED ON OUR SITE)
b. CREDIT CARD, DEBITE CARD
c. ALL PAYMENT WALLETS LIKE PAYTM ,PHONE PAY
d. CASH DEPOSIT IN A/C
e. WESTERN UNION MONEY GRAM, DRAFT PAYMENT
f. CASH ON DELIVERY (525 Rs. TOKEN AMOUNT REMAINING AMOUNT ON DELIVERY, ONLY AVAILABLE IN INDIA).
Bank Name ICICI BANK
Bank Branch CITYLIGHT, SURAT
Account Holder Name MANTRA FASHION
Account Number 085105501930
IFSC Code ICIC0000851
g. Bank Account Details, You can deposit by Cheque, Cash, and NEFT in below bank account.
Account Holder Name
IMP NOTES: MAKE PAYMENT ONLY ON THIS PARTICULER BANK. [Helpline Number: +91 7622079797]. For Customer safety: Do not transfer in Any Personal Account or savings account.
3. SHIPPING & DELIVERY
a. Mantra Fashion is committed to Deliver Your Order Accurately in Good condition and always on time. We believe in express shipping and most of your order is shipped within 7 Days, once the order is placed except on weekend or on public Holidays. We deliver to all the Locations across the world.
b. There are not any fixed charges per order for shipments in India. It depends upon catalog weight and mode of payment. This is to maintain the service level and provide your product on time. We use Indian Post and FedEx courier services to deliver in India. The shipping charge is non-refundable.
c. For international customers we send the package as a personal use item only but if the customs is applied for that country it needs to be paid by the customer and take the delivery for same. Company is not responsible for any Custom duties. The information about customs if applied will be informed to customer via email/phone.
d. In case of the items are returned if the customer has not accepted the parcel, then the returns courier charge will be levied from the customer's payment. The amount refunded will be the catalog cost minus forward and toward shipping costs. Min amount of 590 per catalog will be levied for parcel returns arising out of incorrect address provided by the customer, or denying the normal parcel delivery.
e. We will help you get the claims of loss of parcel or shipment if the items are dispatched through courier service of our network. In case the shipments are sent out through couriers of customer's preference - we may not be able to track or compensate for loss of shipments.
f. We will not be responsible for the delays or SLA slippages caused by the courier companies. However we will escalate to the respected authorities of the courier agencies if the shipping is delayed beyond the committed time.